Busy independent cafe in a converted industrial building, the kind of hospitality business Profit Clinic helps make more profitable
Commercial advisory for independent hospitality

Are you feeling frustrated that you're busy every night but the profit still isn't there?

You are full, the team is flat out and the bank balance still doesn't reflect it. The money is usually leaking somewhere quiet.

Are you ready to improve your profitability in the next 45 days?

The 45‑Day Commercial Review

We identify the hidden profit opportunities within your hospitality business and deliver a commercial blueprint designed to increase profitability.

Evening service in an independent restaurant dining room, where menu pricing and margin drive profitability

5x Return Guarantee

Fee refunded if we don't find 5x value

Free Profit Discovery

No cost, no obligation

Data-led

Real numbers, not opinion

Strictly confidential

Discretion guaranteed

10+ years in hospitality

Commercially experienced

A second set of eyes

So you can focus on service

What we do

Large groups have a commercial team. Independents rarely do.

It is not a question of ability, but of resource. The roles below sit behind every large hotel group and restaurant chain, and account for a meaningful part of the difference in profitability.

Profit Clinic gives independent operators access to that level of commercial expertise, focused on one thing: increasing profitability.

Commercial Director

Someone whose sole focus is the commercial performance of the business.

Revenue Manager

Pricing, yield and demand managed deliberately rather than by habit.

Procurement Team

Supply agreements tested, tendered and renegotiated on a schedule.

Commercial Analyst

The numbers interrogated properly, every week, not once a year.

How it works

Three steps, starting with no cost

01
Step One

Free Profit Discovery

A complimentary commercial review designed to identify several immediate opportunities to improve profitability. An initial business review, three commercial observations, an estimated opportunity value and a short review meeting.

Book your Discovery
02
Step Two

The 45-Day Commercial Review

Forty-five days spent inside your business, its market and its operation. It ends with the Commercial Growth Blueprint: a costed, prioritised plan for the next twelve months.

Learn about the review
03
Step Three

Beyond the Review

Over time, clients may gain access to commercial benchmarking, market intelligence, a preferred supplier network, collective buying power and ongoing commercial support.

See what follows
Scope of review

Four workstreams, one commercial picture

Commercial Performance

  • Pricing
  • Menu
  • Revenue
  • Labour
  • Cost of sales
  • Suppliers
  • Procurement
  • Overheads

Market Review

  • Competitor benchmarking
  • Market positioning
  • Local pricing
  • Digital presence
  • Customer journey

Operational Review

  • On-site observation
  • Management interviews
  • Process review
  • Mystery shop
  • Customer experience

Commercial Intelligence

  • Benchmarking
  • Commercial observations
  • Market intelligence
  • Supplier intelligence
  • Industry trends
Hospitality profit and loss analysis spread across a desk in morning light
The deliverable

The Commercial Growth Blueprint

Your commercial operating plan for the next twelve months. Not a summary of findings, but a sequenced plan of what to do, in what order, and what each move is worth to the business.

It opens with an executive summary and quick wins, then sets out a 90-day action plan and a 12-month implementation roadmap.

Learn about the Commercial Review

Every recommendation carries

  • Estimated financial impact
  • Priority
  • Difficulty
  • Cost to implement
  • Expected return on investment
  • Implementation timeline
Our commitment

5x Return Guarantee

If our Commercial Review doesn't identify commercial opportunities with an estimated annual value of at least five times our fee, we'll refund the cost of the review.

Prefer to talk? A call or email works just as well.

Why Profit Clinic

A commercial partner, not another consultant

Most consultantsProfit Clinic

A generic document built from a template

45 days spent inside your specific business

Vague recommendations with no numbers

Every recommendation costed, valued and prioritised

No time on site

On-site commercial review and a mystery shop

Opinion in place of comparison

Benchmarked against comparable hospitality businesses

Implementation left entirely with you

A practical blueprint sequenced over 90 days and 12 months

Success measured by delivery

Success measured by commercial outcome

Who we work with

Established independent operators

Businesses already generating meaningful revenue, from single sites to multi-site groups. We focus on established operators, not early-stage start-ups.

  • Independent & boutique hotels
  • Gastro pubs
  • Restaurants
  • Small hospitality groups
  • Multi-site operators
  • Caravan & holiday parks
A quiet independent bar before evening service, set up for a profitable trading night
Alex Garner, founder of Profit Clinic, hospitality profit and commercial advisor
Who you work with

Alex, Founder of Profit Clinic

I've spent the last decade inside hospitality, running, operating and improving pubs, restaurants and hotels. I started Profit Clinic because independent operators are competing against groups with entire commercial departments behind them, and almost never have the same firepower.

The Commercial Review is the answer to that. Forty-five days of commercial attention on one business, ending in a plan the owner can actually act on. The recommendations you receive are the ones I would act on if it were my business.

I work with a small number of operators at a time, and every engagement is treated in strict confidence.

10 years in hospitality Commercially led Strictly confidential
Common questions

Frequently asked

What is the free Profit Discovery?

A complimentary commercial review of your business. We look at your top line, your margins and your position in the local market, then share three commercial observations and an estimated value of the opportunity we can see. It ends with a short review meeting. There is no cost and no obligation.

What is the 45-Day Commercial Review?

Our flagship engagement. Over 45 days we complete an in-depth commercial review of your business, its market and its operation. It includes time on site, management interviews, a mystery shop, competitor benchmarking and full commercial analysis. It concludes with your Commercial Growth Blueprint.

What do I actually receive at the end?

The Commercial Growth Blueprint: your commercial operating plan for the next twelve months. Every recommendation carries an estimated financial impact, a priority, a difficulty rating, a cost to implement, an expected return and a suggested timeline. It also includes an executive summary, quick wins, a 90-day action plan and a 12-month roadmap.

How does the 5x Return Guarantee work?

If the Commercial Review doesn't identify commercial opportunities with an estimated annual value of at least five times our fee, we refund the cost of the review. We are confident because we only take on businesses where we can already see the opportunity from the Discovery stage.

What does it cost?

Investment depends on the size and complexity of the business. We discuss it after your free Profit Discovery, once we both understand the scale of the opportunity. Every engagement is quoted in writing in advance.

Who do you work with?

Established independent hospitality businesses. Independent and boutique hotels, gastro pubs, restaurants, small and multi-site groups, caravan sites and holiday parks. We are not the right fit for early-stage start-ups.

Do I have to work with you after the review?

No. The blueprint is yours. Implement it with your own team, hand it to your existing advisors, or ask us to work alongside you. Many clients choose to continue, but nothing about the review depends on it.

Will you disrupt the business or unsettle the team?

No. We work discreetly and confidentially. Time on site is arranged around your operation, and nothing is discussed with your team, suppliers or customers without your agreement.

Next step

Book your free Profit Discovery

A complimentary commercial review with three observations and an estimated opportunity value. See the quality of the thinking before you commit to anything.

What happens next

  • An initial conversation

    Tell us about the business, the numbers and where you think the pressure is.

  • An initial business review

    We review your position against the market and comparable operators.

  • Three commercial observations

    Specific opportunities we can already see, with an estimated value.

  • A short review meeting

    We walk you through what we found. You decide whether to go further.

Nothing to prepare. Just turn up to the call. If we move ahead, we'll tell you exactly what we need, nothing more.

Speak to Alex directly

WhatsApp is usually quickest, but a call or email works just as well.

You come straight through to me, not a call centre.

Replies usually within one working day. Strictly confidential.